Privacy

Privacy Policy

Last updated: April 30, 2026

This page explains what we collect when you use the Texas Deck Builders cost calculator at texasdeckestimate.com, what we do with it, and how to reach us if you want your information removed. Plain English, no legalese tricks.

Who we are

Legal entity: Texas Deck Builders LLC, a Texas limited liability company, operating under the brand "Texas Deck Builders." We are a deck construction company building custom decks across the Austin metro area.

Websites operated: texasdeckbuilders.com (main company website) and texasdeckestimate.com (free deck cost calculator and chat — operated for Texas Deck Builders LLC under a marketing services agreement).

Contact: office@texasdeckbuilders.com · texasdeckbuilders.com · Austin, TX

All references to "Texas Deck Builders," "we," "us," or "our" in this policy refer to Texas Deck Builders LLC operating under the Texas Deck Builders brand.

What we collect

When you use the calculator and submit for a full estimate, we collect:

Your name, email address, and phone number
Your zip code, deck size, and chosen material
The estimated cost range the calculator produced for you
Technical data your browser provides automatically (IP address, browser type, device type, referring URL, timestamp)
UTM parameters from the link you arrived on, if present

How we use it

To email you the full estimate breakdown you requested
To follow up by phone, text, or email if you asked us to — typically within 24 hours
To improve how the calculator works and the accuracy of our pricing
To measure whether our advertising is reaching the right homeowners

Meta Pixel and advertising

This site uses the Meta Pixel (Facebook/Instagram) and the Meta Conversions API to measure the performance of our advertising. When you visit, Meta receives a record of your page view. When you submit the form, Meta receives a record of that conversion — including a hashed version of your email, phone, name, and zip code — so we can understand which ads are working and so Meta can show our ads to homeowners similar to you.

Meta's handling of that data is governed by their Privacy Policy. You can opt out of Meta's ad personalization in your Meta Accounts Center.

We do not sell your information. We are a deck construction company, not a lead-generation marketplace. Your contact information is used by Texas Deck Builders to serve you — not sold or syndicated to other contractors.

Text messaging and mobile information

Phone numbers, SMS opt-in data, and SMS consent are never shared, sold, or rented to any third party for any purpose — including marketing, promotional, affiliate, analytics, or lead-generation purposes. The only entities that ever receive your phone number are (a) Texas Deck Builders LLC employees and (b) the technical service providers we use solely to deliver the messages you opted in to receive (such as our CRM platform and SMS gateway). These technical service providers are bound by data processing agreements and may not use your data for any purpose other than delivering messages on our behalf. Your SMS opt-in data and consent records are not shared with affiliates, partners, contractors, subcontractors, lead-generation networks, marketing analytics platforms, or any other category of third party.

If you opted in to receive text messages from Texas Deck Builders LLC (operating as Texas Deck Builders), you'll receive the type of messages you selected:

Non-marketing texts — estimate follow-up, appointment confirmations, project status updates. Example: "Hi Sam, this is Blake at Texas Deck Builders. Want to set up a free site visit this week to walk through your deck estimate? Reply STOP to opt out."
Marketing texts — seasonal offers and service updates. Example: "Spring deck builds are filling up — Texas Deck Builders has 2 slots left for May. Reply YES for details, STOP to opt out."

Message frequency: typically 3–8 texts during an active estimate or build cycle for non-marketing subscribers, and 1–2 texts per month for marketing subscribers. Message and data rates may apply. Reply STOP to any text to unsubscribe at any time. Reply HELP for support. You can also email office@texasdeckbuilders.com with "STOP" in the subject line to opt out. Consent to receive text messages is never a condition of any purchase.

Our CRM and email system

Form submissions are sent to our customer relationship management system (HighLevel / GoHighLevel) which stores your contact record, sends our automated email replies, and manages follow-up communication. HighLevel acts as our data processor. Their privacy policy governs how they handle data on our behalf.

Cookies

We use a small number of cookies: essential cookies that make the site work, the Meta Pixel cookie for advertising measurement, and Google Fonts which may set a cookie when we load our typefaces. You can disable cookies in your browser — the calculator will still work, but advertising measurement will be less accurate.

How long we keep it

Your estimate request and contact record stay in our CRM until you ask us to delete it, or for three years after our last contact, whichever comes first. After that we remove it automatically.

How we protect your data

All form submissions are transmitted over HTTPS (TLS 1.2+). Your data is stored in our CRM (HighLevel / LeadConnector), which maintains enterprise-grade security controls and encrypts data at rest and in transit. Access to contact records is limited to Texas Deck Builders staff and the support subcontractors noted above. We use role-based permissions, audit logging, and periodic access reviews. If a data breach were ever to occur that materially affected your information, we would notify you by email within 72 hours of confirmation.

Your rights

You can at any time:

Ask what information we hold about you
Ask us to correct anything inaccurate
Ask us to delete your information entirely
Opt out of follow-up emails (every email we send has an unsubscribe link)
Opt out of text messages (reply STOP to any text we send)

To exercise any of these, email office@texasdeckbuilders.com with "Privacy" in the subject line. We reply within 30 days, usually the same week.

Children

This site is intended for homeowners. We don't knowingly collect information from anyone under 18. If you believe we have, email us and we'll delete it.

Changes to this policy

If we update how we handle data, we update the "Last updated" date at the top of this page. Significant changes will be reflected in our follow-up emails.

Contact

Texas Deck Builders
Email: office@texasdeckbuilders.com
Web: texasdeckbuilders.com